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How can you create a single efficient system from multiple software and hardware products?

FermWorks' customization services enable organizations to integrate disparate technologies, exploiting what they have in common and managing what varies among them.

  • Integration allows for a singular means of production through automation
  • Realize huge improvements in your organizations performance.
  • Reduce time-to-market, engineering overhead,error rates, and cost.
 
Increase Efficiency
Reduce Time To Market
Reduce Risks
Minimize Expansion Costs
Gain Dedicated Support, Training and Customization Services
     
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FermWorks Customers
2008
FermWorks™ 2.3  
 

Dedicated Customization, Support and Training Services

 
 

Jova Solutions stands firmly behind FermWorks with support and customization services. Support can range from answering basic questions about use or configuration of elements within FermWorks, through help in creating effective recipes for process control, to customization services for integration of hardware and software systems.

Through our customizations services, we help develop plug-ins for software control strategies. We also create new data displays that best reflect the particular processes under control. FermWorks already supports many industry standard controllers, but for organizations with "unsupported" hardware, our customization services provide complete integration services. Hardware and software tools are integrated into a single FermWorks system, with a time frame of days and considerably less effort than any other system.

We offer training that is custom-tailored to the needs and use of each customer. Training can be for FermWorks administrators, covering all features and techniques as well as system maintenance requirements, and also for daily operators of FermWorks, explaining how to quickly complete their tasks.

Benefit from the distinct advantages of FermWorks Customization, Support and Training Services

 
     
 

"Having a common data platform saves time and money in training and in the overhead of integrating different data sources and training on different systems."

Senior Process Dev. Scientist,
large west coast biotech company

 
     
 

Support Services

FermWorks Support Advantage
  Customization
   
  • Integrate new instrument drivers
  • Benefit from our experience with sensors and data acquisition devices
  • Rely on our instrument communication and control expertise
  • Expand your system to include advanced signal or image analysis
  • Add analysis, calculations and reporting
  • Integrate control algorithms
  • Implement custom-tailored data displays
  • Unify FermWorks with your enterprise systems
  Technical support
  Quick response to your feedback and support requests
  Operator and administrator training
  Periodic upgrades
     
     
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 © 2006 Jova Solutions, Inc. (Fermentor Image courtesy of Kent Kallberg Studios )